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Legal

Privacy Policy (GDPR)

Last updated: August 2026

The BezAgencia team is committed to protecting your personal data in accordance with Regulation (EU) 2016/679 (GDPR).

1. What data do we collect?

In line with the principle of data minimisation, we collect only what is necessary:

For registration: name, email address, and phone number (for verification).

For listings: property address/neighbourhood, photos, description, and rental price.

Technical data: IP address and anonymised logs for platform security.

2. How do we use your data?

To provide the service for publishing and searching for properties.

For security and to prevent abuse by brokers and bots.

For two-way communication between landlords and tenants.

3. Data sharing

We do not sell or provide your data to third parties (including real estate agencies). Your contact phone number is shown to another user only after your explicit click and approval.

4. Your rights under GDPR

You have the right at any time to:

Request access to your stored data.

Request correction or full deletion of your profile (“Right to be forgotten”).

Object to the processing of your data.

To exercise your rights, contact us at: support@bezagencia.bg

5. Cookies, analytics, and tracking

BezAgencia uses strictly necessary technologies for login, language, and security. With your explicit consent we may load Google Analytics 4, PostHog, Meta Pixel, and TikTok Pixel, see our Cookie Policy.

We also maintain an anonymous first-party page-view counter (sessionStorage, no personal identifiers), activated after you choose in the cookie banner, to measure overall platform traffic.

You can change your preferences at any time via the cookie banner or cookie policy page.

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